Monday, March 9, 2009

What hides behind 'Customer Focus'

http://www.paulgraham.com/13sentences.html
Startup in 13 Steps

Two that caught my attention - ‘Focus’ and ‘Let it evolve’

  • There are lot of great ideas, especially the ones from customers – keeping focus involves a quick objective look at them and dismissing or absorbing them into the current plan.
  • Let it evolve – do the minimum, but find a balance to have a foundation strong enough to build on!

Friday, March 6, 2009

401K investment rewards long timers - so NOT!

http://www.ebri.org/pdf/march%205,%202009%20update%20full%20universe%20since%20jan%201,%2020092.pdf

image

A close friend of mine sent me this link. We both have a common Indian and Singapore upbringing and used to be puzzled about the consumer economy of US.

After more than a decade now, we are right in the middle of it! We enjoyed the bountiful days of the market and now sitting like a duck and watching the vapor ware investment disappear as well.

Like most Americans, we strongly believe in the entrepreneurial spirits here and how a mix of good policy and freedom and security of small business makes the economy rebound.

Good luck • Hard work • Honesty - Let us work together to lead us out of this disturbing economy!

Tuesday, March 3, 2009

Why TV Lost

http://paulgraham.com/convergence.html

Live show, against audience interest?

What the article implies

  • TV Networks want to focus on existing predictable business model – PrimeTime+Viewers = Ad Revene
  • For this, they want to make sure people are glued to their signal between 6 and 8pm.
  • Hence, they are thinking ‘Live Show’ is the answer.
  • This is wrong because this is not what the users want

My take

  • Yes, business is flawed if ‘Live Show’ is introduced because they want to attract users to watch their signal during prime time
  • Yes, business is flawed because ‘Live Show’ of any other TV shows is the most appropriate show for interactive content consumption (people have a need to talk and listen to others feedback during a Live show more so than a recorded old show). This is so NOT broadcast TV material
  • No, ‘Live Show’ is indeed a good approach because most people today expect media to show the world around them instantly (not just news, but sports, human interest stories etc). Very few if any are interested in knowing details unless it is core to their life style. There are just too many content people want to get their hands on and hence very limited time. ‘Live Show’ is ‘Instant Gratification’. Why should TV Network be an exception. In fact, traditional movies and traditional books are next in line for demise – watch out!

Big business fails because…

Good observation. Typical reason why established companies fail – they fail to change with the market demand!

Most business go through a slow death, where they try to force users to still use their service or change too slow.

Technology driven companies fall in this trap more often than marketing driven companies. Market driven companies have a favorable mind set to acquire new startups to change their direction.

Regarding ‘broadcast business’…

The article suggests that TV Networks are falling in the same trap as newspaper where they are assuming a common interest across a big demographic!

Comparing it with restaurant industry will make it easy – imagine there are only 3 restaurant chain in the US which has 10 entrées each – that is a total of 30 types of food for 300M people!

People will be desperate for more choices!

However, the article seems to ignore the fact that there are 1000s of channels for the consumer to select from (and they are indirectly owned by TV Networks) – it is not one signal to everyone – it is 6 broadcast signals to everyone who doesn’t want to pay for selective signal through cable!

Wednesday, February 18, 2009

Tiny Chat

Yes, yet another way to spend that extra 2hr you have in your day :-)

Actually, this is cool. You start a topic to get some feedback on, invite folks interested in it (through links in your twitter, blog etc) and after a few days, collect all the feedback and hopefully do something useful with that!

Here is my tinychat - chat about email marketing for SMBs

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Sunday, February 15, 2009

Google lessons for every product manager out there...

Two interesting thoughts from this article

http://www.nytimes.com/2009/02/15/business/15ping.html?_r=1&partner=rss&emc=rss

* “Perfection closes off the process,” Mr. Jarvis said. “It makes you deaf. Google purposefully puts out imperfect and unfinished products and says: ‘Help us finish them. What do you think of them?’ ”

* “If you’re a product manager, you have to recruit people and their ‘20 percent time,’ ” Mr. Crowley said.

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It is rare for a product manager in established software companies to think othemselves as recruiting engineers in their free time to work for their business. Dev teams are either too far (outsourced) removed from them or they tend to treat them as another resource in their budget.

It is easy to say that Product Managers should treat themselves as startup entrepreneurs and still maximize the benefits of large corporate infrastructure.

There are some interesting directions for product managers here. Work on the angle, depending on the company structure, to justify releasing your product/vision out to the public without worry about 'commercial launch'.

Friday, February 13, 2009

Twitter's worth?

http://www.techcrunch.com/2009/02/13/ivps-chaffee-why-i-invested-in-twitter/

From a business perspective, it is a media property that is growing very quickly

Never thought of it this way.  I felt twitter is a new communication media, like telephone, email but not a information media like TV, radio, Internet!

So, they are owning this retail space and when people want to build shops, display billboards, they plan to make money selling space.

Hopefully, there is no real estate down-turn for them!

Wednesday, February 11, 2009

Success - customer focused or market focused

 

http://www.tgdaily.com/html_tmp/content-view-41413-113.html

In general, announcements like this showcase the difference between a technology driven company and one that is marketing driven.  A technology company wants the credit for the accomplishment as soon as possible while the marketing driven company wants to drive the highest sales wave that can be achieved. That's why Apple, which is marketing driven, waits (the first iPhone being the exception) until something is ready before they announce it; they want buyers in stores buying and not waiting for a future event.

 

Tech companies have started to be more customer focused (at least want to).

Companies like Apple seem to innovate by anticipating the convergence of technology and consumer habit and figure out what can be marketed.They don't seem to be asking the users what will they spend money on next year nor ask them how should the button look like. They seem to think that it is their job to lead the consumers for greater satisfaction by identifying technology, trends, business and political policies etc. If they are there to listen and do what the consumer wants, they will be a evolutionary company not a revolutionary one.

They take a huge gamble, but also huge reward by being innovative.

But, most tech companies tend to play it safe and depend on their customers to tell them what they want the company to develop. Having spent considerable time in software line, I know that it is harder than it looks to 'listen to customers'. Play it safe, provide incremental benefit, don't disrupt existing process, maximize existing investment and the list goes on and on. Basically, keep your creativity and knowledge of future trends at office when talking to customers.

The rift between the above two approaches is more so when you compare consumer products vs. enterprise products.

Customer focused - you educate them of the trends, but stick to what they can grasp and don't bet on overselling future feature.

Market focused - anticipate and gamble, better be really good at articulating why some one needs your new gadget.

And, don't try to be both unless you made millions in Los Vegas :-)

Intelligent Design, Creationism, Evolution & Hinduism

Dover Case ruling concluded that the 'Of Pandas And People' started as a book detailing creationism, which was toned down to Intelligent Design.
- Source, Nova Series on Intelligent Design on Trial


The gist of the Dover case seems to that there is a considerable part of the population (of Dover and possibly a reflection of the whole country) that couldn't stand to the fact that God loving, Sunday Church goers, can turn around in the class rooms and say that God had no role in creating Humans and that Humans are just a better adapted monkeys.

In Carl Sagan's 'Contact' novel, my favorite line is when Palmer (the Priest) conveys his feeling to Ellie (the Scientist) that he is troubled to select her as the representative of our human kind (to send to this Alien Planet) when she does not represent the belief in GOD shared by 80% of the human population.

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Growing up in a Hindu culture (not necessarily religion), my exposure to west, especially US, made me aware of the strong WEDGE between Evolution and Creationism. I started wondering why I didn't go through this as I was growing up reading Evolution in the class room and GOD in the prayer hall.

Hinduism expands creationism all the way back to big-bang and beyond, stating that Brahma (a name synonymous with Singularity at the start of Big-Band and the end of Big-Crunch) is created and destroyed every 8.6 Billion years and that Brahma is also the source for this creation and destruction (meaning he creates and destroys himself!).
Now, to make it fun for Kids and people not inclined to understand the depth of this, the 'idea of creation' is told with lot of drama, visualization, human equivalents, relationships, etc...

So, the Big-Bang theory was explained in the Science Class as every one here is taught. And on the prayer halls, the same was told as follows:
  • CREATION singularity to energy - Brahma is the creator of the world. He (along with his buddies Siva and Vishu) live in the heavenly clouds above us. Brahma creates (actually seeds the creation of) everything in the universe, planets, stars, living things, including himself and all other demi gods/demons.
  • EVOLUTION energy to mass - All entities go through various levels of conciousness from stones, sand, air, insects, to animals and humans based on their karma (their good and bad deeds). Stories talk about even demi-gods turned into stones becaus of their bad karma. If you keep accumulating good karma, you are reborn into higher conscious beings which tests you more while also giving you opportunity to enjoy life more. Hence, there could be many other place in the Universe where matter could have turned into higher concious being (otherwise refered to as life!). Rebirth doesn't necessarily mean human life cycle, but probably the planatery life cycle when matter is converted back to enery ready for a rebirth into a new Star.
  • ATTAINMENT mass to energy - If you collect enough good karma, like the long beard Sanyasi's covered in Termite Mounds, or Avaiyar who had free passport to travel to the heavenly world, you can attain a state where you are no longer bound by earthly constrains. Often refered to be state where you are one with GOD, meaning you have realized that you are part and parcel of Brahma. As kids, this was exciting but also not necessarily worth looking forward for - what is the fun is chocolate and mud tastes the same! This means, when stars explode and new stars are formed some energy stays as energy and doesn't convert back to matter (possibly the dark matter we are still looking for).
  • DISTRUCTION mass to energy - Cyclically, a Maha yuga ending with Kaliyuga happens every 4,320,000 years once. This is the time when all life known to us (meaning in our planet and its 7 influencial planets) are destroyed to be recreated. I am assuming this is related to half-life-time of an avergae Star.
  • CRUNCH energy to singularity - And when Brahma goes to sleep, everything in the known universe starts collapsing to where it all started only to be recreated when he wakes up, which in our time line equates to every 17.2billion years.
  • the BEYOND - The story doesn't stop here yet. Like 'turtles all the way baby' story from Stephen Hawkins book, Veda guys didn't have enough time to see what happens when Brahma dies (which will be every 172billion years life cycle), all they seem to hint is that, there are larger cycles than this. Are there multiple Brahmas (parallel universes), not sure! If Brahma represents singularity->energy->mass->energy->singularity, does all the singularity have a parent which should be GOD the undefinable! Veda simply states that anything and everything we can every possibly come to understand is a part of this Brahma and hence there is nothing beyond this! The real catch here is the all encompassing statement 'possibly come to understand' - in my view, a very clever way to escape potential debate!

A short story on this from the movie 'God in room number 305' - a 2008 comedy tamil movie (Arai En 305il Kadavul - அறை என் 305இல் கடவுள் )
GOD, can you explain how the universe works, how many departments, who takes care of what function. GOD replies - see that lizard in the wall, it can appreciate when we turn the room light on and off but can never understand it and it doesn't have to.
Grounds us to separate logical debates from practical necessity to keep things focused.


Trying very hard, I can convince myself that Evolution and Creationism are both the same with different way to state it and at different levels of proof. Guys who wrote Vedas are not around now to be questioned as to why they wrote what they did and how they can prove it. I give them the benefit of doubt that they had a way to test their theory as it seems far fetched for them to give accounts of timeline that has the closest connection to today's science. We don't have the knowledge / patience / necessity to learn from their work and mistakes (we will learn from our own - typical teenager / software developer speak right)!

Note what Carl Sagan said on Veda's view of creation:

The Hindu religion ... dedicated to the idea that the Cosmos itself undergoes an immense, indeed an infinite, number of deaths and rebirths. It is the only religion in which time scales correspond to those of modern scientific cosmology. Its cycles run from our ordinary day and night to a day and night of Brahma, 8.64 billion years long, longer than the age of the Earth or the Sun and about half the time since the Big Bang. And there are much longer time scale still.

So, creation and destruction is way outside our control and grasp, but Karma and rebirth happens at a much smaller time scale and hence best to focus on - meaning, do your duty(karma) dutifully - which by the way is also the gist of Bhagavat Gita and probably every other religious script.

Veda dudes didn't really care to have GOD in their context. They were just explaining their interpretation/research of why/how/what of our existence - similar to the stand Scientist take today.
GOD, demi-goods, myths, puranas seems to have exact counterparts in Vedas creationism and proves to be an effect way to take the message to the populous who had no www.whyamihere.edu web site 10,000 years back! Of course, there were many mistakes and misinterpretations over 1000s of year.


So, there goes my connection of the cultural/religious stories that I enjoyed growing up and what I was taught in my Science class. Of course like most kids, they remained completely unrelated for a long time. School and Temples had nothing to do with each other, and no one around even questioned the connection. But, with my western exposure and a reason to spend time seeing the connection, I feel a bit more comfortable about what I can answer if my daughter wakes up one day and asks me how and if they are related :-)

And the best way in our family to impart / force our wisdom to our kids is to lead by example.
I have started prayer (what ever that means to different people) every morning. It combines a bit of yoga, self reflection, thanking the GOD, submitting my resume to him :-) etc. My parents were amazed at how I had changed (the best to come out my new morning ritual, made them feel complete that they had done a good job as a parent - my first duty as a son). Hope, our kids will learn, if anything, at least to respect the power of respect.


References:
http://www.msnbc.msn.com/id/10545387/
http://www.intelligentdesign.org/
http://en.wikipedia.org/wiki/Hindu_views_on_evolution
http://en.wikipedia.org/wiki/Kali_Yuga
http://www.amazon.com/Contact-Carl-Sagan/dp/0671004107
http://www.amazon.com/Brief-History-Time-Stephen-Hawking/dp/0553380168
http://en.wikipedia.org/wiki/Arai_En_305-il_Kadavul

Thursday, February 5, 2009

Print is dead ?

Another interesting perspective on "Why Publishers are Missing the Boat" at http://blog.yourmagz.com/?p=465

Is Andrew's point that print media is still the best way to generate revenue, while online is to reduce distribution cost. Meaning, if print could magically reduce distribution/operation cost, online will take a low second place to print!!

I think, a free newspaper will not take me from web to print.
But, I still pay money to read printed books and haven’t read a PDF book so far (except for a 3000pg old tamil novel once).

Is this like TV Vs. Radio debate when TV first came.
Who needs radio when tv can give you that and more!
Radio was not used the way it is now when TV came. But then, radio became really small, cheaper to broadcast, and micro-zoning of content made radio find a whole new life.
May be print will find its own healthy life in a unknown place!